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Términos y condiciones

Introducción

Estos son los términos de uso en la compra de www.rudralove.es. El uso del sitio web o la compra a través de nuestro sitio web constituye un contrato entre tú y nuestra empresa, así que no olvides de leer y comprender estos términos de uso.


Confirmación del pedido

Una vez que has hecho un pedido correctamente, te enviaremos una confirmación del pedido por correo electrónico a tu buzón de correo. Es importante que introduzcas la dirección electrónica correcta a la hora de hacer el pedido. Además es tu responsabilidad comprobar que la dirección de envío está completa y es correcta.

Si no recibes un correo electrónico con la confirmación del pedido, indícalo utilizando el FORMULARIO DE CONTACTO o escríbenos a info@rudralove.es.

Una vez hayas recibido la confirmación del envío, ya no podremos cancelar el pedido ni hacer ningún cambio. Si te das cuenta de que hay algún error con tu pedido, ponte en contacto con info@rudralove.es.


Métodos de pago y tarjetas

Puedes pagar con tarjeta de crédito, de débito o PayPal. Aceptamos las tarjetas más utilizadas, como VISA, MasterCard y American Express.


Seguridad en el pago

Para ayudarte a que tengas una experiencia de compra segura y protegida, utilizamos un certificado de seguridad SSL de Comodo, una pasarela de pagos online segura que encripta los datos de tu tarjeta en un entorno de sistema seguro. Puedes comprobar la seguridad SSL buscando el candado en la barra de navegación de tu navegador.


Registro

Para utilizar algunos de los servicios o funciones de Rudra Love deberías registrarte. Cuando te registres tendrás que facilitar información sobre ti que sea real, exacta y actual, y completarla en todos los aspectos. La contraseña para la cuenta que facilites deberá ser exclusiva y conservarse a buen recaudo. Te invitamos a leer nuestra Política de Privacidad para informarte sobre cómo utilizamos tus datos.


Precios

Los precios que figuran en Rudra Love aparecen en Euros e incluyen el IVA.


Garantía

Todos los artículos comprados en Rudra Love tienen una garantía de 30 días. La garantía cubre los errores en la fabricación, pero no cubren si los brazaletes no se llevan puestos correctamente ni las roturas. No será válida si el daño está provocado por un uso incorrecto y/o por accidentes. Tendrás que ponerte en contacto con nosotros cuando descubras que hay un error en la fabricación utilizando el FORMULARIO DE CONTACTO o escribiéndonos un correo electrónico a info@rudralove.es.


Seguro y entrega

Rudra Love asegura todas las compras durante el tiempo en que estén en tránsito y hasta la entrega en la dirección concreta que nos hayas indicado. Te pediremos una firma por todos los artículos entregados, y en ese punto la responsabilidad de los productos comprados pasará a ser tuya.


Fallos en la Entrega

Si no has recibido lo que pediste, ponte en contacto justo cuando te des cuenta. Utiliza el FORMULARIO DE CONTACTO de nuestro sitio web o envía un correo electrónico a info@rudralove.es.


Derechos de propiedad intelectual

Todos los derechos de propiedad intelectual del sitio web Rudra Love son propiedad de Rudra Love Brazaletes S.L , VAT no: B93588838, Calle Poseidon no. 6, 29630 Malaga, Spain. Todo uso del sito o de sus contenidos, incluida la copia o almacenamiento de dicho contenido en su totalidad o en parte para un uso comercial está prohibido a menos que tenga el permiso de Rudra Love. Te permitimos utilizar el contenido únicamente si tienes una autorización especial de Rudra Love. Está prohibida toda reproducción o redistribución del contenido del sitio web de Rudra Love, y su incumplimiento podría derivar en sanciones civiles o penales.


Contenido

Definimos «Contenido» como todo gráfico, fotografía, incluidos derechos de imagen, sonidos, música, vídeo, audio o texto, entre otros, que aparece en www.rudralove.es. Todo aquel contenido, incluidas marcas, diseños y otros derechos de propiedad intelectual relacionados que se mencionen o muestren en Rudra Love están protegidos por las disposiciones nacionales sobre propiedad intelectual, otras leyes y disposiciones del tratado internacional. Sin limitar lo anterior, la copia y uso de los materiales enumerados a otro servidor, situación geográfica o soporte de publicación, reproducción o distribución quedan expresamente prohibidos.



UDATE 25-MAY-2018


Data Protection Policy

Your privacy protection is of utmost importance to us.

Collection, Processing & Use of Personal Data 

Our websites can be visited without being forced to divulge any personal data. We do not store any personal information in this regard. Only data used to access the website that has no personal relation is used, such as:

  • the page used to visit our website 
  • the page view on our website

This data is solely used to improve our services and does not allow any interference of your personal details. 

We save and process your data in accordance with the ordering process in regard to the good (s) purchased and any possible or potential transactions as well as for advertising purposes. This may include your name, email address, residential address, telephone number and all other relevant data that was provided when creating a customer account or completed order. 
Personal data is collected when voluntarily notifying us as part of your order, creating a customer account or subscribing to our newsletter. When creating a customer account, your email address is used solely in regard to promotional purposes until the subscription has been cancelled by the customer. A customer account and/or newsletter subscription can be cancelled at any time if you send us an email at: info@rudralove.es

Within the framework of the ordering process, our service providers (e.g. carriers, banks) receive the necessary data to complete the ordering process. The data may only be used by our service providers for the sole purpose of fulfilling their task.

Data Usage for Advertising Purposes

Your data is used to improve your shopping experience and shape it to suit your requirements. The information used to achieve this is the data already available to us, e.g. internet connection, the chosen end device, operating system, date, the time at which our website was visited or the pages retrieved as well as information that was provided to us by you. You may object to the use of personal data for advertising purposes at any time. A notification via email would suffice. You can find our contact details in the website footer.

Right to Personal Data Access 

You hold the right to access your stored data as well as the rectification, blocking or deletion thereof. For further information, please contact us via email. Our contact details can be found in website footer. 

E-mail advertising
If you have subscribed to our newsletter your e-mail address will be used for advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe anytime.

Cookies

Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience. Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. Cookies generally do not store any information to identify an individual person but are instead used to identify a browser on an individual machine. If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that the website won't work properly.

 If you prefer, you can restrict, block or delete cookies by changing your browser settings.

Web Tracking Tools

In the context of retargeting and banner advertisements, we use third-party services. This is usually done using cookies or pixels. Thus, promotional offers will be more useful and interesting for you.

Google Remarketing

This website uses Google Remarketing, a Google Inc. advertising service. Google and third parties place ads on websites and use cookies to advertise on the basis of the user's previous visits to our website. Google will not associate your IP address with other data from Google without your explicit consent. You can disable the use of cookies used by Google by setting your browser software on this https://www.google.com/policies/technologies/ads/. page and clicking on the "opt-out" button. Alternatively, you can disable the use of third-party cookies by visiting the network promotion initiative's disable page at http://www.networkadvertising.org/choices/. For more information about Google's policies, visit www.google.com/intl/en/privacy.

Google website statistics & Google Adwords
This website uses Google Analytics, an online analysis service that uses Googe Inc. ("Google"). Google Analytics uses so-called cookies, i.e. text files, that are saved on your computer and that enable us to analyse the use of the website. The information generated by cookies about your use of the website (incl. your IP address) is transmitted to a Google server in the USA and saved there. Google will use this information to analyse the use of the website, to make reports about the advertising activities and for website providers to provide them with further services related to the use of the website and of the internet.

If necessary Google will pass on this information to third parties, as long as this is according to the law. At no rate Google will link your IP address to any other data of Google. You can prevent the installation of cookies by setting the preferences in your browser; however, we would like to point out that in this case not all features of our website can be used to full extent. By using this website you agree to the processing of your data by Google in the way and for the purpose mentioned above.

You can disagree with the acquisition and saving of data by Google Analytics anytime effective as of the moment you do so. You can disagree with the acquisition and saving of data by Google Analytics anytime by downloading and installing a browser add-on to deactivate Google Analytics. You can find the deactivation add-on here: http://tools.google.com/dlpage/gaoptout?hl=en

Facebook Website Pixel

This website uses a Facebook Ireland Limited pixel. This creates a custom audience of the website to display products and product groups on your Facebook account that may suit your individual needs and wants. 

Data security

Your payment data will be encrypted during the order process. We secure our website with an SSL certificate . You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Data protection
For any questions concerning the acquisition, processing or use of your personal details, for information, corrections, blocking or deletion of data or for cancellation of agreements please contact: info@rudralove.es

Revocation of consent
Please note that you can revoke your consent anytime effective for the future.