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Terms & Conditions

Introduction

These are the terms of use when purchasing from www.rudralove.es. Using the website or purchasing from our website forms a contract between you and our company, so please make sure that you have read and understood these terms of use.

 

Order confirmation

Once your order has been placed successfully, an order confirmation e-mail will be sent to your email address. It is important that you enter the correct e-mail address when placing your order. It is also your responsibility to make sure the shipping address is complete and correct. If you do not receive an order confirmation email, please contact us by using the CONTACT FORM or email us at info@rudralove.es.

 

Payment methods and cards

You can choose to pay through your PayPal account or with MasterCard, VISA or American Express.

 

Payment security

To help you have a safe and secure shopping experience, we use an SSL security certificate from Comodo, a secure online payment gateway that encrypts your card details in a secure host environment. You can check out the SSL security by checking the lock in the browser navigation bar.

 

Registration

To use some of the services or features on Rudra Love you may need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. The account password you provide should be unique and kept secure. Please refer to our Privacy Policy for information about how we use your data.

 

Prices

Prices shown on Rudra Love are in Euros and include VAT. 

 

Warranty

We provide a warranty of 30 days for all items purchased on Rudra Love. The warranty covers manufacturing errors, not normal wear and tear. It is not valid if the damage is caused by incorrect usage and/or accidents. Make sure you contact us as soon as the manufacturing error has been discovered, by using the CONTACT FORM or email us at info@rudralove.es .

 

Insurance and delivery

Rudra Love insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

 

Faulty delivery

If you have not received what you ordered, make sure you contact us as soon as it has been discovered. Please use the CONTACT FORM on our website or email info@rudralove.es .

 

Intelectual property rights


All intellectual property rights on the website Rudra Love are owned by: Rudra Love Brazaletes S.L , VAT no: B93588838, Calle Poseidon no. 6, 29630 Malaga, Spain. Any use of the site or its Content, including copying or storing such content in whole or part in a commercial use, is prohibited without the permission of Rudra Love. You are permitted to use our Content only when you are specially authorized by Rudra Love. Any reproduction or redistribution of Rudra Love website Content is prohibited and may result in civil and criminal penalties.


Content
“Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on www.rudralove.es, but not limited to. All such Content including trademarks, designs and related intellectual property rights mentioned or displayed on Rudra Love are protected by national intellectual property, other laws and international treaty provisions.Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.



UDATE 25-MAY-2018

Data Protection Policy

Your privacy protection is of utmost importance to us.

Collection, Processing & Use of Personal Data 

Our websites can be visited without being forced to divulge any personal data. We do not store any personal information in this regard. Only data used to access the website that has no personal relation is used, such as:

  • the page used to visit our website 
  • the page view on our website

This data is solely used to improve our services and does not allow any interference of your personal details. 

We save and process your data in accordance with the ordering process in regard to the good (s) purchased and any possible or potential transactions as well as for advertising purposes. This may include your name, email address, residential address, telephone number and all other relevant data that was provided when creating a customer account or completed order. 
Personal data is collected when voluntarily notifying us as part of your order, creating a customer account or subscribing to our newsletter. When creating a customer account, your email address is used solely in regard to promotional purposes until the subscription has been cancelled by the customer. A customer account and/or newsletter subscription can be cancelled at any time if you send us an email at: info@rudralove.es

Within the framework of the ordering process, our service providers (e.g. carriers, banks) receive the necessary data to complete the ordering process. The data may only be used by our service providers for the sole purpose of fulfilling their task.

Data Usage for Advertising Purposes

Your data is used to improve your shopping experience and shape it to suit your requirements. The information used to achieve this is the data already available to us, e.g. internet connection, the chosen end device, operating system, date, the time at which our website was visited or the pages retrieved as well as information that was provided to us by you. You may object to the use of personal data for advertising purposes at any time. A notification via email would suffice. You can find our contact details in the website footer.

Right to Personal Data Access 

You hold the right to access your stored data as well as the rectification, blocking or deletion thereof. For further information, please contact us via email. Our contact details can be found in website footer. 

E-mail advertising
If you have subscribed to our newsletter your e-mail address will be used for advertising purposes, until you unsubscribe from the newsletter. You can unsubscribe anytime.

Cookies

Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience. Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. Cookies generally do not store any information to identify an individual person but are instead used to identify a browser on an individual machine. If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that the website won't work properly.

 If you prefer, you can restrict, block or delete cookies by changing your browser settings.

Web Tracking Tools

In the context of retargeting and banner advertisements, we use third-party services. This is usually done using cookies or pixels. Thus, promotional offers will be more useful and interesting for you.

Google Remarketing

This website uses Google Remarketing, a Google Inc. advertising service. Google and third parties place ads on websites and use cookies to advertise on the basis of the user's previous visits to our website. Google will not associate your IP address with other data from Google without your explicit consent. You can disable the use of cookies used by Google by setting your browser software on this https://www.google.com/policies/technologies/ads/. page and clicking on the "opt-out" button. Alternatively, you can disable the use of third-party cookies by visiting the network promotion initiative's disable page at http://www.networkadvertising.org/choices/. For more information about Google's policies, visit www.google.com/intl/en/privacy.

Google website statistics & Google Adwords
This website uses Google Analytics, an online analysis service that uses Googe Inc. ("Google"). Google Analytics uses so-called cookies, i.e. text files, that are saved on your computer and that enable us to analyse the use of the website. The information generated by cookies about your use of the website (incl. your IP address) is transmitted to a Google server in the USA and saved there. Google will use this information to analyse the use of the website, to make reports about the advertising activities and for website providers to provide them with further services related to the use of the website and of the internet.

If necessary Google will pass on this information to third parties, as long as this is according to the law. At no rate Google will link your IP address to any other data of Google. You can prevent the installation of cookies by setting the preferences in your browser; however, we would like to point out that in this case not all features of our website can be used to full extent. By using this website you agree to the processing of your data by Google in the way and for the purpose mentioned above.

You can disagree with the acquisition and saving of data by Google Analytics anytime effective as of the moment you do so. You can disagree with the acquisition and saving of data by Google Analytics anytime by downloading and installing a browser add-on to deactivate Google Analytics. You can find the deactivation add-on here: http://tools.google.com/dlpage/gaoptout?hl=en

Facebook Website Pixel

This website uses a Facebook Ireland Limited pixel. This creates a custom audience of the website to display products and product groups on your Facebook account that may suit your individual needs and wants. 

Data security

Your payment data will be encrypted during the order process. We secure our website with an SSL certificate . You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Data protection
For any questions concerning the acquisition, processing or use of your personal details, for information, corrections, blocking or deletion of data or for cancellation of agreements please contact: info@rudralove.es

Revocation of consent
Please note that you can revoke your consent anytime effective for the future.